Sadaffoods.com: Customer Satisfaction Survey

Customer Satisfaction Survey

To improve our services please take a few minutes to complete our questionnaire. By participating in the customer satisfaction survey, you will receive an instant $10.00 coupon that can be used towards a purchase now or in the future, prior to the expiration date.

Terms & Conditions: Coupon is valid for one time use only. Coupon is not redeemable for cash. Coupon value may be applied to a single order today or towards a future purchase. Coupon may not be applied towards Tax, shipping or extra charges. On any return items or refunds, the credited coupon value is non-refundable and may not be reapplied to another order or future purchase.

Note: This survey is only for food wholesaler, restaurant, and Food markets.

* Indicates fields are required
* Company Name:
* Contact Full Name:
* Position:
* E-mail:

* Where do you buy Sadaf products from?	Sadaf Foods Only Other Distributor Only Both Sadaf Foods and Other Distributor Other Distributor Name:

* How satisfied are you with Sadaf brand?	Excellent Very Satisfied Satisfied Somewhat Satisfied Unsatisfied

Product Quality
* Does carrying Sadaf product meets your expectations?	Yes No

* Is the product packing and casing acceptable?	Yes No

* Is the product identification understandable, visible and clear?	Yes No

* How satisfied are you with our variety product selection?	Excellent Very Satisfied Satisfied Somewhat Satisfied Unsatisfied

Logistics
* How satisfied are you overall with the order/call handling?	Excellent Very Satisfied Satisfied Somewhat Satisfied Unsatisfied

* Are your product delivered with in acceptable timeframe?	Yes No

* How satisfied are you with the condition of the goods upon delivery?	Excellent Very Satisfied Satisfied Somewhat Satisfied Unsatisfied

* Overall how satisfied are you with our delivery to your store?	Excellent Very Satisfied Satisfied Somewhat Satisfied Unsatisfied

Documentation Completeness
* Does the documentation matched your order?	Yes No

* How satisfied are you with the detailed information on your invoice?	Excellent Very Satisfied Satisfied Somewhat Satisfied Unsatisfied

After Sales Services
* How satisfied are you with credits and returns handling?	Excellent Very Satisfied Satisfied Somewhat Satisfied Unsatisfied

* How satisfied are you with the service and information provided by sadaf sales rep.?	Excellent Very Satisfied Satisfied Somewhat Satisfied Unsatisfied

Specials & Promotions
* Currently, how do you buy Sadaf products?	Distributor Sales Rep. Internet

* How are you informed of our "Sadaf specials"?	Distributor Sales Rep. Internet E-mail Direct Mail Didn't receive

* How do you like to be notified on our specials and promotions?	Distributor Sales Rep. Internet E-mail Direct Mail

Website
* Do you buy Sadaf products on line?	Yes No

* Did you easily find the product you were looking for?	Yes No N/A

* Do you prefer to place your order with our sales rep. or online?	Sales Rep. Online

* How satisfied are you with the way you purchase?	Excellent Very Satisfied Satisfied Somewhat Satisfied Unsatisfied

* From 1 to 10 (10 would be the best) how would you rate Sadaf Foods?	1 2 3 4 5 6 7 8 9 10
Comments & Suggestions:


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