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Customer Satisfaction Survey

To improve our services please take a few minutes to complete our questionnaire. By participating in the customer satisfaction survey, you will receive an instant $10.00 coupon that can be used towards a purchase now or in the future, prior to the expiration date.

Terms & Conditions: Coupon is valid for one time use only. Coupon is not redeemable for cash.  Coupon value may be applied to a single order today or towards a future purchase. Coupon may not be applied towards Tax, shipping or extra charges. On any return items or refunds, the credited coupon value is non-refundable and may not be reapplied to another order or future purchase.

Note: This survey is only for food wholesaler, restaurant, and Food markets.

* Indicates fields are required
* Company Name:
* Contact Full Name:
* Position:
* E-mail:

* Where do you buy Sadaf products from? Sadaf Foods Only
Other Distributor Only
Both Sadaf Foods and Other Distributor
Other Distributor Name:

* How satisfied are you with Sadaf brand? Excellent
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied


Product Quality
* Does carrying Sadaf product meets your expectations? Yes No

* Is the product packing and casing acceptable? Yes No

* Is the product identification understandable, visible and clear? Yes No

* How satisfied are you with our variety product selection? Excellent
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied

Logistics
* How satisfied are you overall with the order/call handling? Excellent
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied

* Are your product delivered with in acceptable timeframe? Yes No

* How satisfied are you with the condition of the goods upon delivery? Excellent
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied

* Overall how satisfied are you with our delivery to your store? Excellent
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied

Documentation Completeness
* Does the documentation matched your order? Yes No

* How satisfied are you with the detailed information on your invoice? Excellent
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied

After Sales Services
* How satisfied are you with credits and returns handling? Excellent
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied

* How satisfied are you with the service and information provided by sadaf sales rep.? Excellent
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied

Specials & Promotions
* Currently, how do you buy Sadaf products? Distributor
Sales Rep.
Internet

* How are you informed of our "Sadaf specials"? Distributor
Sales Rep.
Internet
E-mail
Direct Mail
Didn't receive

* How do you like to be notified on our specials and promotions? Distributor
Sales Rep.
Internet
E-mail
Direct Mail

Website
* Do you buy Sadaf products on line?
Yes No

* Did you easily find the product you were looking for? Yes No N/A

* Do you prefer to place your order with our sales rep. or online? Sales Rep. Online

* How satisfied are you with the way you purchase? Excellent
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied

* From 1 to 10 (10 would be the best) how would you rate Sadaf Foods? 1 2 3 4 5 6 7 8 9 10
Comments & Suggestions: